5 year warranty extension for all microscopes
We trust in the quality and durability of our microscopes. That is why we generally grant an extended 5-year guarantee from the date of purchase for our microscopes. This guarantee is a voluntary and freely configurable service provided by our company to our customers in addition to the statutory warranty obligation.
The warranty covers defects that the product already had at the time of purchase. In this case, A.KRÜSS Optronic will assume the material and labor costs necessary for restoration, which are incurred in order to restore the device to its original, defect-free condition. Excluded from this service are damage caused by improper use, wearing parts and operating materials.
Warranty services in the event of damage are carried out in our specialist workshop in Hamburg. The device must be returned to A.KRÜSS Optronic for warranty repairs. In the case of warranty repairs, shipping from the customer is at the expense of A.KRÜSS Optronic, in other cases at the expense of the customer.
Regardless of this 5 year guarantee, our buyers have unlimited legal rights as consumers. I. E. Statutory warranty rights are not restricted or affected by this guarantee.
For all other gemmological devices in the A.KRÜSS-Optronic Gemmo-Shop, the current statutory warranty rights apply.